Vaillant F.20: the safety cut-out has stopped the gas because the boiler overheated
Checked against Vaillant's own documentation: Vaillant: boiler fault codes list and 1 more source. Last reviewed October 2026. How we check
Engineer only
The water temperature went above the boiler's safe limit, so a safety device closed the gas valve. Repeatedly resetting it isn't safe.
What you can safely do
There is nothing you can safely do yourself with this one. Leave the boiler off and book an engineer.
Before you book an engineer
- Write down the code exactly as the display shows it: F.20.
- Find your boiler's model name. It is usually on the front panel or in the user manual. The table below shows why it matters: Vaillant codes can mean different things on different models.
- Note when it started and what the boiler was doing (heating, hot water, or starting up).
- If the boiler is still under warranty, check your warranty paperwork before you book anyone.
Call a Gas Safe engineer if
- Book a Gas Safe registered engineer.
Applies to Vaillant boilers (Vaillant's fault code list). Codes can differ between models, so check your manual.